Canada Post Strike - November 2024

Navigating the Canada Post Strike: Updates and Alternative Solutions

As the Canada Post strike unfolds, we want to keep you informed about its potential impacts on our services and the steps we're taking to ensure your orders reach you as smoothly as possible. At The Canadian Shield, your satisfaction is our top priority, and we’re committed to maintaining excellent service during this time.

What This Means for Shipments

The majority of our shipments will not be impacted.  We will deliver via alternative methods wherever possible.  Alternative carriers will undoubtedly see an increase in their business during the strike, and we don't know yet if this will cause delays.  We will update here when we have more information.

The strike may cause delays or disruptions for packages sent through Canada Post. For some customers, especially those whose shipping addresses include a PO Box, this presents a unique challenge, as alternative carriers typically cannot deliver to these locations. While we are exploring all available options, we kindly ask for your patience and understanding in this matter.

Our Commitment to Finding Solutions

We are actively working to minimize disruptions by:

  • Exploring alternative carriers: We are partnering with other shipping providers to ensure delivery to addresses that are not limited to PO Boxes.
  • Prioritizing transparent communication: You'll receive timely updates regarding your shipment’s status, including any delays or changes in delivery methods.
  • Enhancing local pick-up options: If available, we may offer pick-up points or alternative drop-off locations as an interim solution.

What You Can Do

To help us serve you better during this time:

  1. Check your address: If your shipping address is a PO Box, consider providing an alternative address, such as a workplace or residential address, where carriers other than Canada Post can deliver.
  2. Stay informed: Monitor your our website for updates about the strike and potential impacts on your order.
  3. Contact us with questions: If you’re unsure how the strike might affect your shipment, reach out to our customer service team for guidance.

We’re Here for You

We understand how important it is to receive your orders on time, and we’re doing everything we can to adapt to the challenges of the Canada Post strike. We appreciate your cooperation and flexibility as we navigate this situation together.

Thank you for trusting The Canadian Shield. Your support means the world to us, and we’ll continue striving to deliver the service you deserve—even when the road gets a little bumpy.

Stay tuned for updates, and feel free to contact us with any questions or concerns. Together, we’ll get through this!