Need to get in touch?

Questions? Concerns? Our Customer Experience team is happy to support.
Before contacting our team, have you checked out our online resources?

Frequently Asked Questions

Policies & Shipping, Refund Policy, About Us, Product Questions (Face Shields, Face Masks, Rapid Tests)...

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Shipping

Shipping rates & timelines, updating shipping addresses...

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Local Curbside Pickup

Local pickup available at 490 Mill Street, Kitchener, Ontario

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Have you reviewed our Ecommerce Order Agreement Terms & Conditions?

Before you can make a purchase online with The Canadian Shield, you'll need to read and agree with our Ecommerce Order Agreement Terms & Conditions.

This agreement is put in place to help you understand our policies for online orders, as well as what will and will not be covered as part of your ecommerce transaction. Before contacting us, you might find the answer to your question in this agreement!

Bulk Orders

Looking for a custom quote on bulk or wholesale order for your company or organization? Complete our Bulk Inquiry form and our Sales Team will be in contact with you.